Exploring Consumer Mobile Payment Adoption: A Multi-Country Study

Pan, Yu-Chun, Jacobs, Aimee, Tan, Chekfoung and Tehraini, Jasmine (2022) Exploring Consumer Mobile Payment Adoption: A Multi-Country Study. Communications of the IIMA, 20 (1). ISSN 1941-6687

Abstract

The increasing popularity of mobile technologies is reshaping human activities including financial transactions. This research focuses on the use and acceptance of NFC-enabled proximity mobile payment (m-payment). This research builds on previous research highlighting the various factors influencing the use and acceptance of m-payment through the Technology Acceptance Model (TAM) and Diffusion of Innovation (DoI). The results indicate a statistically significant relationship between compatibility, personal innovativeness, and behavioural intention to use m-payment. The findings of this study confirm the influence of external factors, i.e., compatibility and personal innovativeness, determines the end-users’ perceived usefulness and perceived ease of use of m-payment which subsequently determines their attitude towards using m-payment and the intention to use m-payment.

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Official URL:	https://doi.org/10.58729/1941-6687.1432
Item Type:	Article
Disciplines:	Computing, Maths, Engineering and Natural Sciences > Computer Science
Depositing User:	Yu-Chun Pan
Date Deposited:	08 Aug 2023 08:18
Last Modified:	16 Aug 2024 13:26
URI:	https://nul.repository.guildhe.ac.uk/id/eprint/481

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