Avoiding project failure and achieving project success in NHS IT system projects in the United Kingdom

Verner, Carol Matirangana and Sarwar, Dilshad (2021) Avoiding project failure and achieving project success in NHS IT system projects in the United Kingdom. International Journal of Strategic Engineering (IJoSE), 4 (1). pp. 33-54.

Abstract

Although project success varies from business to business depending on different internally agreed success criteria, most organisations measure project success by analysing if the project delivered the planned project objectives within the set budget, schedule (project timelines), and quality. However, for some projects especially, development projects success goes beyond just meeting time frames and budget goals. In such projects and programmes, success refers to delivering the benefits coupled with the required expectations by stakeholders, beneficiaries, and funding bodies. This paper re-examines why the National Programme for IT (NPfIT), the largest public-sector IT programme that was ever undertaken in the UK, failed and how any future NHS National IT System implementations can be completed successfully.

Item Type:	Article
Disciplines:	Computing, Maths, Engineering and Natural Sciences > Computing and Information Systems
Depositing User:	Dilshad Sarwar
Date Deposited:	12 May 2025 13:34
Last Modified:	12 May 2025 13:34
URI:	https://nul.repository.guildhe.ac.uk/id/eprint/2463

Actions (login required)

Edit Item