Algorithm to apply the best worst method to systems engineering problems concerning customer satisfaction, cost and implementation

Haddad, Malik Jamal Musa (2017) Algorithm to apply the best worst method to systems engineering problems concerning customer satisfaction, cost and implementation. Journal of computing in systems and engineering. pp. 380-388.

Abstract

This paper presents a method that automatically addresses trade-offs between system engineering problems. A simple example is presented that considers cost, customer satisfaction, and ease of implementation. The software calculates optimal weights for each factor using the Best-Worst multi criteria decision-making method and calculates an overall score for each alternative with respect to calculated factors weights.

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