Extending Technology Acceptance Model for Proximity Mobile Payment via Organisational Semiotics

Pan, Yu-Chun, Jacobs, Aimee, Tan, Chekfoung and Askool, Sanaa (2018) Extending Technology Acceptance Model for Proximity Mobile Payment via Organisational Semiotics. Digitalisation, Innovation, and Transformation 18th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations, ICISO 2018, 527. pp. 43-52. ISSN 1868-4238

Abstract

The growth of mobile technologies and smartphones is reshaping the individual and organisational behaviour which affect the business environment. One of the key challenges of mobile payment is how to understand and manage user expectations and technology acceptance. Therefore, to better understand mobile payment use and acceptance, we need to analyse the factors and barriers that influence technology use. The investigation uses Technology Acceptance Model in conjunction with Organisational Semiotics, a socio-technical method of design, to overcome possible limitations addressed in research. This approach offers methods that can help to develop a research model for mobile payment use focusing on technical and social aspects.

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Official URL:	https://doi.org/10.1007/978-3-319-94541-5_5
Item Type:	Article
Disciplines:	Computing, Maths, Engineering and Natural Sciences > Computer Science
Depositing User:	Yu-Chun Pan
Date Deposited:	10 Aug 2023 11:41
Last Modified:	16 Jan 2024 10:34
URI:	https://nul.repository.guildhe.ac.uk/id/eprint/487

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